Last updated: August 2026
These Terms and Conditions apply to the use of www.varchesstudio.co.uk and to purchases made through our website.
The website is operated by Varches Skin & Body Studio, Conifer Drive, Meopham, Gravesend, DA13 0TL, United Kingdom.
You can contact us by telephone on 01732 667732 or by email at info@varchesstudio.co.uk.
By using our website or placing an order with us, you agree to these Terms and Conditions. Please read them carefully before placing an order.
1. About Us
Varches Skin & Body Studio sells cosmetic, skincare, beauty and related products to customers within the United Kingdom.
At present, we only accept orders for delivery to addresses within the United Kingdom.
2. Products
We make reasonable efforts to ensure that product descriptions, photographs, prices and other information displayed on our website are accurate.
Product images are for illustrative purposes. Packaging, colour and appearance may occasionally vary from the images shown on the website, including where manufacturers update their packaging.
Please read all product labels, ingredients, instructions, warnings and precautions before using a product.
If you have a known allergy or sensitivity, you should check the product’s ingredients before use.
Products must only be used for their intended purpose and in accordance with the manufacturer’s instructions.
3. Orders
When you place an order through our website, you are making an offer to purchase the products in your basket.
After receiving your order, we will send you an order acknowledgement or confirmation by email.
We reserve the right to decline or cancel an order where reasonably necessary, including where:
- a product is unavailable;
- there has been an obvious pricing or product-description error;
- we are unable to authorise or process your payment;
- we are unable to deliver to the address supplied; or
- we reasonably suspect fraudulent or unlawful activity.
If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled products.
4. Prices and Payment
All prices are displayed in pounds sterling (£).
Prices will include VAT where VAT is applicable.
Delivery charges, where applicable, will be shown before you complete your order.
You must provide accurate and complete payment and billing information when placing an order.
Payment must be successfully authorised before we dispatch your order.
5. Delivery
We currently deliver to addresses within the United Kingdom only.
Available delivery options, estimated delivery times and charges will be displayed during checkout where applicable.
We will make reasonable efforts to deliver your order within the estimated timeframe. Occasionally, delivery may be delayed by circumstances outside our reasonable control.
Please ensure that the delivery address supplied when placing your order is complete and accurate.
If an order arrives damaged, incomplete or incorrect, please contact us as soon as reasonably possible at info@varchesstudio.co.uk.
6. Your Right to Cancel
If you are purchasing as a consumer online, you will normally have a legal right to change your mind and cancel your order within 14 days of receiving your goods, subject to certain exceptions provided by law.
To exercise your right to cancel, please contact us at:
Email: info@varchesstudio.co.uk
Telephone: 01732 667732
Please provide your name, order number and details of the products you wish to return.
7. Returns of Cosmetic and Personal Care Products
For hygiene and health-protection reasons, certain sealed cosmetic, skincare, beauty or personal care products may not be eligible for cancellation or return once their seal has been broken after delivery, where the applicable consumer law permits this exception.
This does not affect your legal rights if a product is faulty, damaged, not as described or otherwise does not conform to your statutory rights.
Where a product is eligible for a change-of-mind return, it should be returned in substantially the same condition in which you received it and, where applicable, unopened and with its original packaging.
Unless the product is faulty, damaged or incorrect, you may be responsible for the cost of returning the product to us.
Please contact us before returning a product so that we can provide the appropriate return instructions.
8. Refunds
Where you validly cancel an order under your statutory cancellation rights, we will issue any refund due in accordance with applicable UK consumer law.
Refunds will normally be made using the same payment method originally used to make the purchase, unless otherwise agreed.
If you are returning an item because it is faulty, damaged, incorrect or not as described, please contact us at info@varchesstudio.co.uk so that we can arrange an appropriate resolution.
Nothing in these Terms and Conditions affects your statutory rights.
9. Product Safety and Reactions
Cosmetic and skincare products may affect individuals differently.
You are responsible for reading and following the instructions, ingredients, warnings and precautions supplied with each product.
Where recommended by the manufacturer, you should carry out an appropriate patch test before using a product.
If you experience an unexpected or adverse reaction, stop using the product and seek appropriate professional advice where necessary.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.
10. Availability
All products are subject to availability.
We may withdraw, replace or change products available through the website without notice. This will not affect orders that we have already accepted, except where a product cannot reasonably be supplied, in which case we will contact you and provide an appropriate refund.
11. Promotions and Discount Codes
From time to time, we may offer promotional codes, discounts or special offers.
Any additional terms applicable to a promotion will be stated with the relevant offer.
Unless stated otherwise, promotional codes cannot be exchanged for cash and may not be used in conjunction with other offers.
We reserve the right to withdraw or amend promotions where reasonably necessary.
12. Website Use
You may use our website for lawful personal purposes.
You must not:
- misuse or attempt to interfere with the operation or security of the website;
- knowingly introduce viruses or other harmful material;
- attempt to gain unauthorised access to our website or systems;
- use the website for fraudulent or unlawful purposes; or
- reproduce or commercially exploit website content without permission where that content is protected by intellectual property rights.
13. Intellectual Property
Unless otherwise stated, the content of this website, including our branding, text, graphics, photographs and website design, is owned by or licensed to Varches Skin & Body Studio.
You may view and use the website for your personal, non-commercial use.
You must not reproduce, distribute or commercially exploit our content without our permission, except where permitted by law.
Third-party product names, trademarks and images remain the property of their respective owners.
14. Liability
Nothing in these Terms and Conditions excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory rights in relation to faulty or misdescribed goods.
We are not responsible for losses that were not reasonably foreseeable when the contract was formed.
If you are purchasing products as a consumer, we supply them for private and domestic use. We are not responsible for business losses arising from your use of products purchased as a consumer.
15. Privacy
We take the privacy of our customers seriously.
Information you provide when using our website or placing an order will be handled in accordance with our Privacy Policy.
Our website may also use cookies and similar technologies. Further information should be provided in our Cookie Policy.
16. Changes to These Terms
We may update these Terms and Conditions from time to time, for example to reflect changes to our products, website, business practices or legal requirements.
The Terms and Conditions that apply to your purchase will normally be those in force when you place your order.
The latest version will be published on this website.
17. Governing Law
These Terms and Conditions and any contract between you and Varches Skin & Body Studio are governed by the laws of England and Wales.
If you are a consumer, you will retain any mandatory legal protections and rights available to you based on where you live within the United Kingdom.
18. Contact Us
If you have any questions about these Terms and Conditions, an order or a product, please contact us:
Varches Skin & Body Studio
Conifer Drive
Meopham
Gravesend
DA13 0TL
United Kingdom
Telephone: 01732 667732
Email: info@varchesstudio.co.uk
Website: www.varchesstudio.co.uk
What do our clients say…
Trustindex verifies that the original source of the review is Google. I visited Varches and was treated by a lady called Natalie. I have been suffering with hair growth on my chin due to polycystic ovaries. Electrolysis seems to be the only treatment that has worked. My confidence has grown already, so please. Thank you Natalie.Trustindex verifies that the original source of the review is Google. Natalie does the best facials and best LVL eyelash tints. I won’t go anywhere else as I get amazing results and love seeing her. 5 stars don’t feel enough!Trustindex verifies that the original source of the review is Google. Natalie is a wonderful beautician and has expertise is so many areas. I love her treatments such as facials, LVL and brows and she gives the upmost care and attention to her clients. She is kind, friendly and professional and always willing to help. Varches is a lovely location for her visiting clients!Trustindex verifies that the original source of the review is Google. My facial with Natalie was absolutely divine. My skin feels wonderful, fresh, and glowing. Natalie is truly amazing at what she does — thank you so much! The best there is xxTrustindex verifies that the original source of the review is Google. Thank you Natalie I feel so relaxed after my massage from you. You really do have magic hands. I thoroughly recommend Natalie and will definitely be telling all my friend. I can’t wait for my next treatment, I’m already booked back in! See you then Natalie xTrustindex verifies that the original source of the review is Google. I've been seeing Natalie for over 4 years for my lashes and she is the best. Natalie is so lovely and absolutely meticulous when it comes to her work. She always makes sure her clients are happy with the results and I'd highly recommend her for all beauty treatments.Trustindex verifies that the original source of the review is Google. I had an Environ facial today with Natalie, it was divine, I used to have it a few years ago but this was just as great or even better than I remember, the mask and massage was so relaxing and refreshing I felt like I had a whole night rest. Natalie’s salon space is beautiful and the whole experience is a must!! Highly recommended, thank youTrustindex verifies that the original source of the review is Google. I honestly can't recommend Natalie enough! I've been seeing her for years and I wouldn’t go anywhere else. She’s so lovely and instantly puts you at ease the moment you walk in. I’ve had multiple treatments with her and she absolutely nails it every single time. My skin has never looked better and I always leave feeling amazing. If you’re thinking about booking, just do it. You won’t regret it!Trustindex verifies that the original source of the review is Google. Natalie is extremely welcoming, professional and calming! I often tell people I’m off for a therapy session when I have beauty treatments with Natalie. Throughout treatments she regularly checks in to ensure you’re okay which I find a lot of other people don’t tend to. I would highly recommend and wouldn’t go anywhere else for my treatments!